Jackson Consulting

Business specialty

Welcome to Jackson Consulting, the River Region’s resource for up-front, honest, and reasonably priced technology needs.

So what do we DO?

We offer consults and service such as…

PC Repair/Troubleshooting
Upgrades
Custom or purpose-oriented designed machines*
Education/Training in a variety of concepts**
Networking (Ethernet/WiFi)
Safety and security analysis
Virus/Trojan/Rootkit/Spyware Removal

About the Company

What Jackson Consulting is designed to do is to supply information and solutions for a variety of needs, for the most part centered around technology and related concepts like security, surveillance, and online safety.

The company was created in the early 1980s by my (late) parents, Tony and Diane Jackson, under the name Jackson Software, Inc. and we specialized in point-of-sale machines for businesses nationwide, mostly welding supply companies. This would include designing from the ground up the hardware needed, networking the machines together, and writing the software from scratch to keep up with inventory, accounts receivable, payroll, and the other essentials for conducting business.

Later on as the PC (personal computer) became a reality it was no longer needed to custom build and program every single computer for every company that wanted one and thus the business evolved into Jackson Consulting. It is around this time that I, Robert Jackson, also was brought into the world. Before we had Windows and iOS dominating the market, we had MS-DOS; and before that we had a variety of other systems such as Unix.

With the evolution of the field the company became more involved in building PCs and using them as business machines. Accordingly I was involved in the growth of the industry alongside the growth of my self.

Today everywhere I look I see people charging extremely unfair amounts of money to do fairly simple jobs. For example a local company I worked for briefly that will remain anonymous charges nearly $200 for a simple diagnostic of their customers problems. After paying for the diagnostic, parts, and labor I was disgusted to sometimes see one person pay the price of two brand new systems for a simple repair. Meanwhile a company I worked for in South Carolina charged $50 for the very same diagnostic as well as included $50 free labor if our customers wanted us to repair it. When I left the company they had raised that rate to $60 and felt terrible about doing it but as we all know prices go up; it can’t be avoided, particularly now with inflation reaching and exceeding double digits.

In conclusion, the goal for my company is to provide reasonably priced competent service and in a fair and consistent manner that never insults our customers, but rather seeks to educate them if they want to learn the details, or simply fix the problem if they don’t. We offer the community not just simple repairs but also knowledge and training, such as how to establish good habits as it regards protecting their own business and online persona/lifestyle. Cyber crime is at an all-time high and there are several ways people can limit their own liability and risk and that is something I aim to help people with.

-Robert Jackson